2022 IMPACT
REPORT

HOUSING. HEALING. WHOLENESS.

A NOTE FROM OUR CHIEF EXECUTIVE OFFICER

NEED THIS The Association’s Housing Program addresses the issues of homelessness and lack of affordable housing by utilizing the Housing First model to help vulnerable individuals achieve housing and support them on their journeys into recovery and out of poverty. Housing First is a national, evidence-based model that has been proven to be the most successful way to end homelessness. This approach recognizes that individuals can best address personal challenges and pursue self-sustainability when the safety, security and stability of a home have been established. Additionally, Housing First is rooted in the theory that client choice is valuable in both housing selection and supportive service participation and that exercising that choice increases the likelihood that individuals remain housed and enjoy an improved quality of life. View the Housing Fact Sheet* Housing Fact Sheet* here.

OUR LEADERSHIP

With tenacious leadership, our Chiefs ignite a powerful response to the most difficult challenges endured by our state’s citizens in need. They, along with nearly 200 MHAOK employees, comprise the state’s premier boots-on-the-ground nonprofit whose expertise and work exists primarily at the intersection of mental illness and homelessness.

Because of your generous support, they are able to facilitate the life-saving services our team provides to more than 30,000 Oklahomans each year – navigating the rapidly growing need for mental health support and fighting to end homelessness.

Mental Health Association Oklahoma programs are innovative, evidence-based, and most importantly, they’re effective. They include housing (committed to the Housing First model), street outreach, street medicine, peer-to-peer recovery services, employment services, suicide prevention, mental health services assistance, pro bono counseling, criminal justice advocacy, youth mental health and support groups.

We maintain a spotlight on the need for affordable housing, amplifying the voices of those with lived experience. As we continue to expand our safe and affordable housing footprint through rehabilitation projects like Taylor Ridge, we fight with urgency to champion for those who can’t. MHAOK’s homelessness advocacy efforts span from local to state levels as we work to shatter stigma, eliminate discrimination and create effective solutions to ensure that every Oklahoman is safe, healthy and has the opportunity to thrive.

Terri L. White, MSW

Chief Executive Officer

Gregory A. Shinn, MSW

Associate Director & Chief Housing Officer

Mark A. Davis, LCSW

Chief Programs Officer

John Manning, CPA

Chief Operations Officer

Jessica Phillips, CPA

Chief Financial Officer

Terri L. White, MSW

Chief Executive Officer

Gregory A. Shinn, MSW

Associate Director & Chief Housing Officer

Mark A. Davis, LCSW

Chief Programs Officer

John Manning, CPA

Chief Operations Officer

Jessica Phillips, CPA

Chief Financial Officer

We address homelessness through Housing First, a national evidence-based model that recognizes that individuals can best address personal challenges and pursue self-sustainability when the safety, security and stability of a home have been established.

Mental Illness is one of the major contributing factors to homelessness, which is why in 2022, MHAOK had over 1,500 units of affordable and supportive housing in Tulsa and Oklahoma City.

We moved ___ individuals and families into safe and affordable housing.

The success of our Rapid Rehousing program was celebrated with 27 move-ins in 2022.

The OKC adjusted occupancy rate was 95%, and Tulsa’s was 92%.

In 2022, 88% of our residents remained in housing after one year.

We moved ___ individuals and families into safe and affordable housing.

The success of our Rapid Rehousing program was celebrated with 27 move-ins in 2022.

The OKC adjusted occupancy rate was 95%, and Tulsa’s was 92%.

In 2022, 88% of our residents remained in housing after one year.

LARA STORY

Street Outreach

Our street outreach teams regularly visit vulnerable individuals who are inhabiting encampments, bridges, street corners and other places not fit for human habitation with a goal of providing housing and wrap-around case management to increase community reintegration.

In 2022, OKC Street Outreach

connected with 1,332 individuals
distributed 1,440 care packs
housed 120 participants

In 2022, Tulsa Street Outreach

connected with 2,955 individuals
distributed 8,820 care packs
housed 96 participants

In 2022, OKC Street Outreach

connected with 1,332 individuals
distributed 1,440 care packs
housed 120 participants

In 2022, Tulsa Street Outreach

connected with 2,955 individuals
distributed 8,820 care packs
housed 96 participants

Peer-Run Drop-In Centers

MHAOK has the state’s only two peer-run drop-in centers, where our Peer Recovery Support Specialists assist individuals experiencing homelessness with obtaining vital documents, connection to mental health services, laundry, food, phone charging, clothing, socialization and housing opportunities.

In 2022, Lottie House

answered 7,984 knocks on the door
provided 24,089 resources such as clothing, bus passes and hygiene kits
fostered healthy social interactions with approximately 40 people through Creating Connections

In 2022, Denver House

answered 17,559 knocks on the door
provided 34,706 resources
fostered healthy social interactions with more than 50 people through Creating Connections

In 2022, Lottie House

answered 7,984 knocks on the door
provided 24,089 resources such as clothing, bus passes and hygiene kits
fostered healthy social interactions with approximately 40 people through Creating Connections

In 2022, Denver House

answered 17,559 knocks on the door
provided 34,706 resources
fostered healthy social interactions with more than 50 people through Creating Connections

Intensive Outreach and Navigation (ION)

The ION team serves individuals who are experiencing homelessness and serious mental illness who have frequently utilized OKC crisis centers and psychiatric hospital beds.

ION includes immediate access to housing at apartment complexes throughout OKC, along with intensive wrap-around case management services to assist in the journey to self-sustainability.

In 2022, we served over 40 individuals, and 21 of our 24 ION housing units were filled by year’s end.

Also noteworthy is a 90% reduction in arrests and an 88% community reintegration and self-sufficiency success rate.

Intensive Outreach and Navigation (ION)

The ION team serves individuals who are experiencing homelessness and serious mental illness who have frequently utilized OKC crisis centers and psychiatric hospital beds.

ION includes immediate access to housing at apartment complexes throughout OKC, along with intensive wrap-around case management services to assist in the journey to self-sustainability.

In 2022, we served over 40 individuals, and 21 of our 24 ION housing units were filled by year’s end.

Also noteworthy is a 90% reduction in arrests and an 88% community reintegration and self-sufficiency success rate.

Housing to Hope Youth Program (HHYP)

HHYP provides transitional housing and case management services to young adults, ages 18-24, who are experiencing homelessness. These individuals have been in the child welfare system, experienced justice involvement or survived human trafficking.

In 2022, we proudly served more than 25 participants through our HHYP program.

obtained benefits for 10
obtained state issued IDs and social security cards for six
assisted three with earning their high school diploma or equivalency
Four of our participants found employment
Seven were actively participating in mental health services

A Better Way

MHAOK has partnered with the City of Oklahoma City and the City of Tulsa to bring an alternative to panhandling that pay’s a day’s wages for a day’s work beautifying our communities. In our “A Better Way” program, our case managers connect with participants at lunch to discuss housing, mental health services and permanent employment services. The program works in tandem with our other in-house employment services to help move those in need toward self-sufficiency.

OKC A Better Way

picked up 867 individuals in the van
celebrated 35 permanent job placements
moved 36 participants into supportive housing
connected 145 to mental health services
connected 217 to benefits

Tulsa A Better Way

picked up 834 individuals in the van
celebrated 41 permanent job placements
connected 128 to mental health services
connected 110 to benefits

OKC A Better Way

picked up 867 individuals in the van
celebrated 35 permanent job placements
moved 36 participants into supportive housing
connected 145 to mental health services
connected 217 to benefits

Tulsa A Better Way

picked up 834 individuals in the van
celebrated 41 permanent job placements
connected 128 to mental health services
connected 110 to benefits

Supportive Employment

Our Supportive Employment team works to prepare individuals who suffered employment loss to return to the workforce at a livable wage. We provide personalized case management and mentorship; and we connect with local businesses, corporations and community organizations to cultivate relationships for employment opportunities. These efforts facilitate increased self-esteem, better financial security and mental health improvement.

In 2022, we served nearly 130 participants, and over 80 have found employment!

Supportive Employment

In 2022, we served nearly 130 participants, and over 80 have found employment!

Property Maintenance

When one of our housing units is vacated and in need of repair, it has to be restored before it can be rented.

We have repaired and restored over 460 units of affordable housing.

The Eastoak Property Maintenance team successfully completed 1171 work orders and over 220 make-readies!

Property Maintenance

When one of our housing units is vacated and in need of repair, it has to be restored before it can be rented.

We have repaired and restored over 460 units of affordable housing.

The Eastoak Property Maintenance team successfully completed 1171 work orders and over 220 make-readies!

Connecting those in need with mental health resources can be daunting and requires a complex network of community resources. We work diligently to assist those struggling with mental health and homelessness on their journey to self-sustainability.

Street Medicine served 913 individuals in 2022.

In 2022, we had more than 1,500 calls to our Mental Health Assistance Center.

healing highlight stat

Street Medicine served 913 individuals in 2022.

In 2022, we had more than 1,500 calls to our Mental Health Assistance Center.

healing highlight stat

STREET MEDICINE SPOTLIGHT

Previous image

Next image

Previous image

Next image

STREET MEDICINE SPOTLIGHT

Previous image

Next image

Previous image

Next image

Street Medicine

Our street medicine teams in Tulsa and Oklahoma City provide in-the-field medical care for individuals experiencing homelessness, reducing over utilization of emergency rooms.

Tulsa Street Medicine

served 561 individuals
saved $569,007 in ER visits
connected 25 participants to eye care
treated 25 participants’ A1C levels

OKC Street Medicine

served 352 individuals
diverted 59 participants to primary care instead of the ER
connected 9 participants to dental services
connected 11 participants to eye care
transported 30 participants to health care appointments

Tulsa Street Medicine

served 561 individuals
saved $569,007 in ER visits
connected 25 participants to eye care
treated 25 participants’ A1C levels

OKC Street Medicine

served 352 individuals
diverted 59 participants to primary care instead of the ER
connected 9 participants to dental services
connected 11 participants to eye care
transported 30 participants to health care appointments

Mental Health Assistance Center

The Mental Health Assistance Center provides free general mental health information, clinical consultation, screening and assistance navigating Oklahoma’s complex mental health system.

In 2022, we had more than 1,500 calls to our Mental Health Assistance Center.

SunBridge Counseling services matches individuals who are in need of counseling services but are uninsured, underinsured, or unable to afford their insurance co-pay with a therapist.

Suicide Prevention

MHAOK provides QPR (Question Persuade Refer), an evidence-based suicide prevention training for lay people that teaches them to recognize signs of suicidal ideation, respond appropriately and refer to expert resources.

In 2022, Oklahoma ranked 7th in the nation for suicide. To address this crisis, we led 24 QPR trainings, with a total of 460 participants.

Youth Mental Health

The Youth Mental Health program provides mental health education to 2nd-12th grade students in local schools. Fifth through 12th graders receive screening, triage and referral with parental consent. We promote wellness and helped prevent suicide among youth impacted by mental illness.

At a time when mental health education and services among youth is increasingly critical, we are proud to have educated nearly 40,000 students, parents, and educators.

Support Groups

In 2022 we offered 12 virtual support groups, including three bilingual groups and the addition of two new ones: BIPOC (Black, Indigenous, and People of Color) Tulsa and BIPOC OKC.

Since going virtual in 2020, we’ve grown every year.

We went from 592 zoom links sent to participants in 2021 to nearly 700 in 2022.

Platicas, our bilingual educational sessions participation rate grew by nearly 10% in 2022.

Since going virtual in 2020, we’ve grown every year.

We went from 592 zoom links sent to participants in 2021 to nearly 700 in 2022.

Platicas, our bilingual educational sessions participation rate grew by nearly 10% in 2022.

Criminal Justice Reform

This program houses the Special Services Docket initiative, which helped nearly 240 participants avoid approximately 1600 days in jail and saved the City of Tulsa more than $372,000, compared to $300,000 in 2021.

Also included is the Bridge Program which serves Tulsans experiencing chronic homelessness with severe mental illness and/or substance use disorders who are frequent utilizers of crisis centers, jails, emergency rooms/hospitals and first response resources. Currently, 100% of the units are occupied.

Need Cares INFO

Additionally, the Criminal Justice and Mental Health Training Center created and delivered 40 customized mental health and trauma-informed training to 362 criminal justice sector professionals in 2022.

Criminal Justice Reform

Need Cares INFO

Thank you to donors blah blah blah

RAY AND SPARKLES

NEED THIS Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

RAY AND SPARKLES

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

AND THERE'S MORE...

Finance and Development

In 2022, Carnivale, also known as The Best Party in Town, raised a whopping $1,111,360. (We have some Carnivale things to link from here including the date for next year)

Our Development Department’s dedication paid off in grant money from foundations and private donations totaling $3,155,140.

Zarrow Symposium sponsorship raised $109,750.

Development

In 2022, Carnivale, also known as The Best Party in Town, raised a whopping $1,111,360. (We have some Carnivale things to link from here including the date for next year)

Our Development Department’s dedication paid off in grant money from foundations and private donations totaling $3,155,140.

Zarrow Symposium sponsorship raised $109,750.

Zarrow Symposium

This year, we Explored Family Constructs at the Zarrow Symposium, which showcased four keynote speakers and 98 additional speakers contributing to 52 breakout sessions.

Attendance increased to 814 participants from 8 different states and 2 different countries.

Several of this year’s speakers made guest appearances on the Mental Health Download, leading to 971 podcast listeners tuning in to hear more from our Zarrow Symposium professionals.

Zarrow Symposium

This year, we Explored Family Constructs at the Zarrow Symposium, which showcased four keynote speakers and 98 additional speakers contributing to 52 breakout sessions.

Attendance increased to 814 participants from 8 different states and 2 different countries.

Several of this year’s speakers made guest appearances on the Mental Health Download, leading to 971 podcast listeners tuning in to hear more from our Zarrow Symposium professionals.

Council on Accreditation

We are proud to celebrate the re-accreditation of our COA status!

Not only were we re-accredited, but we achieved our goal of earning only top ratings of 1 and 2 in all categories. This takes consistent effort from every MHAOK employee, and we showed excellence across the board.

Under the guidance of our Evaluation & Compliance Director, MHAOK staff completed 9 All-Staff training sessions, with over 1,150 participants. Additionally, there were 9 CPR training sessions and 20 Ongoing Staff Development sessions.

Council on Accreditation

We are proud to celebrate the re-accreditation of our COA status!

Accounting and Administrative Support

Accounting took on the extraordinary task of updating their accounting software and implemented a new invoice purchase order process. They continued to work on Expensify and ADP coding, all while processing 50K transactions per year.

Our administrative staff helped reduce committee meetings from sixteen to six, including scheduling and taking minutes; facilitated the Walker Avenue office transition; and worked hard to ensure operations continued smoothly while filling vacancies, all the while organizing events on both sides of the turnpike.

Accounting and Administrative Support

Communications and Marketing

Our Communications and Marketing Department was busy building brand awareness, in 2022, with the Eastoak Properties website launch and the MHAOK website total redesign. Notable additions to these efforts were the new online merchandise store and the blog, both of which went live this fall.

Mental Health Download Podcast had nearly 7,500 downloads, and the MHAOK was featured in over 50 news stories.

Our social media following grew 19%.

Communications and Marketing

Mental Health Download Podcast had nearly 7,500 downloads, and the MHAOK was featured in over 50 news stories.

Our social media following grew 19%.

Out and About

Get in Touch

We are here to help you navigate community resources and mental health services. We can provide you with information and resources related to mental health and homelessness, including how to access services, support programs and more.

2022 IMPACTREPORT

HOUSING. HEALING. WHOLENESS.

A NOTE FROM OUR CHIEF EXECUTIVE OFFICER

OUR LEADERSHIP

LARA STORY

Street Outreach

Peer-Run Drop-In Centers

Intensive Outreach and Navigation (ION)

Intensive Outreach and Navigation (ION)

Housing to Hope Youth Program (HHYP)

A Better Way

Supportive Employment

Supportive Employment

Property Maintenance

Property Maintenance

STREET MEDICINE SPOTLIGHT

STREET MEDICINE SPOTLIGHT

Street Medicine

Mental Health Assistance Center

Suicide Prevention

Youth Mental Health

Support Groups

Criminal Justice Reform

Criminal Justice Reform

RAY AND SPARKLES

RAY AND SPARKLES

AND THERE'S MORE...

Finance and Development

Development

Zarrow Symposium

Zarrow Symposium

Council on Accreditation

Council on Accreditation

Accounting and Administrative Support

Accounting and Administrative Support

Communications and Marketing

Communications and Marketing

Out and About

Out and About

Get in Touch

Get in Touch

2022 IMPACT
REPORT