Case Management

We’re Here For You Every Step of the Way

If you are impacted by mental illness or homelessness, our Pathways case managers and peer support specialists will walk side-by-side with you to provide ongoing needs assessments and help you access housing and treatment services in the community. The ultimate goal is for you to maintain your recovery and work towards increasing your income, skill level, and self-sufficiency.

What is a Peer Support Specialist?

One of the most effective tools in aiding you with accessing community services related to mental illness, homelessness and substance abuse is to provide you with a dedicated and well-qualified peer support specialist. Your peer support specialist is always there to help you navigate the community’s mental health and social service system.

Our peer case management services are delivered by peer support specialists who can relate to, understand and empathize with you from their own history of mental illness, homelessness or substance abuse.

We hire Oklahomans who are doing well in their own recovery from mental illness to provide you with peer support. In this role, the peer support specialists will help you access community resources, housing programs, employment options, money management services, wellness recovery action plans, social and recreational outlets, self-maintenance techniques, transportation mediums, and various other social services.

Your peer support specialist will go with you to the necessary locations to obtain needed services. For example, if you need a Social Security card, your case manager will go with you to the Social Security office and assist you with completing the paperwork.

There is no time limit for your participation in this program; however, your case manager will work with you to obtain services and achieve goals as soon as possible.

Peer Outreach Services Case Management

Understanding and securing mental health services can be very difficult. In the Peer Outreach Services program, we hire people impacted by mental illness who are doing well in their own recovery to serve as peer support specialists. They provide community outreach and educational services to adults with mental illness.

Peer support specialists educate and train others about accessing community resources, housing programs, employment options, money management, wellness recovery action plans, social/recreational outlets, self-maintenance techniques, transportation mediums, and other social services. Many of the participants in the program are individuals who have been disenfranchised and are experiencing extreme difficulty in navigating the mental health system and have a tendency to isolate themselves from others.

A significant difference between a peer support specialists and a traditional social worker is that these are individuals who “have been there” and can directly relate and identify with the program participants. This situation results in a strong bond forming between the specialist and the participants, making it easier to connect them with needed resources. As one might imagine, the peer support specialists serve as a type of mentor to the participants; thus, showing them that it is possible to manage and overcome one’s mental illness.

The workers also serve as examples to our community as a whole and assist with the movement of de-stigmatizing mental illness through their positive presence, work efforts and ability to assist others who are struggling with the management of their own mental illness.

Metropolitan Apartment Program

Our Metropolitan Apartment Program – Long-term Supportive (MAP-LTS) program features scattered-site apartments for those who can live independently in the community when provided supportive services.

Through MAP-LTS, the Association offers a partially furnished apartment to a person who is experiencing homelessness, especially chronic homelessness coupled with a serious mental illness.

Once housed in the program, our staff members conduct ongoing needs assessments and coordinate services to the participants.

The program’s objectives include establishing housing stability, increased income and skill level, and increased self-sufficiency.

What is a Pathways Case Manager?

Our Pathways Case Managers are on the streets reaching out to Tulsa and Oklahoma City’s most vulnerable citizens, including veterans, young adults and those who have been homeless for months, years or even decades.

It doesn’t matter where you are living — an encampment hidden in the woods, or under a bridge — our Pathways case managers will come to you to offer hope and housing. But if you aren’t ready to make a sudden leap from the streets into housing, our Pathways staff will visit you over multiple weeks to build a lasting relationship that, ultimately, leads to your new life in recovery.

Once we help you identify your most pressing needs, such as housing and connecting to treatment, we wrap a team of supporters around you. The personalized team may include everyone from a homeless shelter case manager to a loved one who has always helped you out in a crisis. The Pathways case manager’s role is to follow up with your team members to, for instance, ensure you receive a Social Security card and have everything you need.

How To Get Started

Understanding and securing services for yourself can be very difficult, but we will tirelessly work one-on-one with you to identify your specific needs and then walk side-by-side with you to secure services on your way to starting a new life in recovery.

To see if you qualify for case management contact us at 918.585.1213 or 405.943.6300.

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